Support Center

TMG Reporter Does Not Install

Last Updated: Dec 16, 2013 11:43PM PST
It has been reported that in some cases, the Fastvue TMG Reporter installation finishes prematurely and no website or virtual directory is created, and no files are installed. 

If this occurs, try configuring your server's "Web Server (IIS)" role manually with the following components:
  • Check Management Tools | IIS 6 Management Compatibility | IIS 6 Metabase Compatibility
Installing IIS6 Metabase Compatibility Role Service
 
  • Check Application Development | ASP.NET. Also ensure the Common HTTP Features are installed as below:
Installing ASP.NET Role Service

Click Next to Install these components and then restart the Fastvue TMG Reporter installer. It should proceed without issue.

Here's a list of all the required role services:
IIS Required Role Services for TMG Reporter

If the problem still persists, please contact Fastvue Support.

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