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Data Migration from FV3 to 4

Gabriel Orlando Oct 02, 2019 11:57AM PDT

Hello,
Today i update the fastvue 3 to 4, the Data Migration Process is detroying the server more than 10GB of RAM and 75% of CPU.
How can i avoid the data migration? i don't need it and i can start from sratch.

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Leo Oct 02, 2019 12:20PM PDT FASTVUE Agent
Hello,

Thank you for contacting us. I am sorry to hear about the data Migration issue. To remove the Data migration process, follow the steps below.

You can cancel the Data Migration by deleting the older data store while the service is not running. When the service starts, it will see that there is no old data to migrate and just carry on. To do this:
1. Go to *Settings | Data Storage | Settings* and note the data location.
2. Stop the Fastvue Reporter for SonicWall service in services.msc
3. On the Fastvue Server, navigate to the data location and delete the *Data.fvfs* folder. This deletes the entire 'old' data store.
4. Start the Fastvue Reporter for SonicWall service.

Give the software a couple of minutes, then go to *Settings | Data Storage* and you should not see a data migration process.

Please let me know if you have any further questions or issues.

Regards,
Leo
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Fastvue Oct 10, 2019 12:36AM PDT FASTVUE Agent
Hi,

I'm just checking in to see how everything is going with Fastvue Reporter. Did the last answer help you with cancelling the data migration?

We forward to hearing from you.

Cheers!
Scott

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