Support Center

  • The Anonymous User in Forefront TMG

    Forefront TMG will log 'Anonymous' for any unauthenticated traffic. To get an idea of what this traffic is, use Fastvue TMG Reporter to hover over the Anonymous user and click 'Run report on'. Have a look at the top sites, applications an...

    Aug 16, 2013 04:58PM PDT
  • Overview vs User Overview vs Activity Reports

    TMG Reporter has three types of reports. Overview Reports, User Overview Reports and Activity Reports. Overview Reports as the name suggests presents a nicely summarized overview of your organization's network. Overview reports have three sections. ...

    Aug 16, 2013 04:58PM PDT
  • How to distribute reports by Department

    You can use the report filtering and scheduling features of Fastvue TMG Reporter to distribute Overview Reports reports to department managers detailing their department's Internet usage. Department managers can then interactively run further, more ...

    Oct 05, 2016 07:59PM PDT
  • Reporting on Websites in TMG Reporter

    There are a few ways to report on specific websites using Fastvue TMG Reporter. To get started go to the Reports tab and click your desired report type: Overview Report, User Overview Report, or Activity Report. Try the Overview Report if you're uns...

    Aug 16, 2013 04:58PM PDT
  • How is Browsing Time Calculated?

    When viewing reports in Fastvue TMG Reporter, you will notice many sections include a Browsing Time column. Browsing Time is calculated by Fastvue's own algorithm to estimate how long a user's machine has been generating activity through your Forefr...

    Nov 08, 2015 11:40PM PST
  • Blank Reports

    Sometimes, you may generate a report in TMG Reporter that comes back blank. If this occurs, here are some troubleshooting steps that may help. 1. Check Your Filters Is there a chance that the filter you are using is not matching any data? If you hav...

    Aug 17, 2015 07:40AM PDT
  • How is a Department's Browsing Time Calculated?

    When running Overview Reports in TMG Reporter, you will see the Browsing Time associated with each Department in the 'Departments by Size' section. Rather than ‘summing’ the browsing time of each user in the department, which could potentially add u...

    Nov 06, 2014 01:06PM PST
  • Reports don't display correctly in IE8

    There is an issue in TMG Reporter 2.1 where reports may not display correctly in IE8 and below. Most of the report data gets truncated after the Bandwidth By Size chart. TMG Reporter has been designed to work with IE9 and above. If possible, please ...

    Aug 16, 2013 04:58PM PDT
  • What Do The Malware Inspection Result Numbers Mean?

    The Malware sections in TMG Reporters Dashboard and Reports include a column called 'Malware Inspection Result'. The values in this column include a number. The following is a list of the possible numbers and their meanings (Note, TMG Reporter will a...

    Aug 16, 2013 04:58PM PDT
  • Reducing Bloated Browsing Time Figures

    Many of the reports in TMG Reporter include a column for 'Browsing Time'. See here for a description on How Browsing TIme is Calculated. As TMG Reporter is working from log file data produced by your TMG Server, there may be situations where the bro...

    Nov 06, 2014 12:56PM PST

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