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productivity

Mark Slater Apr 20, 2012 03:27AM PDT

The dashboard is collecting and displaying data OK however no data is being shown in any of the productivity dashboards

Thanks

Mark.

3 Community Answers

Best Answer
Fastvue Apr 20, 2012 12:04PM PDT

Hi Mark,

Thanks for getting in touch about this issue. TMG Reporter's Productivity sections rely on Microsoft Forefront TMG's URL Filtering feature, which in-turn relies on an active subscription to Forefront TMG's Web Protection Services.

Your question inspired me to put together a KB article on the subject. I hope this helps!
http://support.fastvue.co/customer/portal/articles/494475-productivity-dashboard-is-blank

Please let me know if you have any further issues or questions.

Cheers
Scott.

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Up 11 rated Down
Fastvue Best Answer Apr 20, 2012 12:04PM PDT FASTVUE Agent
Hi Mark,

Thanks for getting in touch about this issue. TMG Reporter's Productivity sections rely on Microsoft Forefront TMG's URL Filtering feature, which in-turn relies on an active subscription to Forefront TMG's Web Protection Services.

Your question inspired me to put together a KB article on the subject. I hope this helps!
http://support.fastvue.co/customer/portal/articles/494475-productivity-dashboard-is-blank

Please let me know if you have any further issues or questions.

Cheers
Scott.
Up -5 rated Down
Mark Slater Apr 23, 2012 04:36AM PDT
Thanks Scott, our TMG web protection license had indeed expired. As soon as entered new license productivity started to report.

Mark.
Up 6 rated Down
Fastvue Apr 23, 2012 08:59AM PDT FASTVUE Agent
Hi Mark,

Glad to hear that solved the issue for you. Thanks for letting me know!

Is everything else going well?

Cheers
Scott.

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